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The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience

Format Post in Business and Management BY Douglas K. Van Duyne, James A. Landay, Jason I. Ho

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The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience Douglas K. Van Duyne, James A. Landay, Jason I. Ho is available to download

The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience
Douglas K.The Design of Sites: ... Textbook Van Duyne, James A. Landay, Jason I. Hong
Type: eBook
Released: 2002
Page Count: 816
Format: chm
Language: English
ISBN-10: 020172149X
ISBN-13: 9780201721492
From the Back Cover "Just following the authors' suggestions would put your site in the top few percent for readability and usability." Jef Raskin, creator of the Macintosh computer and author of The Humane Interface Creating a Web site is easy. Creating a well-crafted Web site that provides a winning experience for your audience and enhances your profitability is another matter. It takes research, skill, experience, and careful thought to build a site that maximizes retention and repeat visits. The authors of The Design of Sites have done much of the research for you. Based on extensive investigation and analysis of more than a hundred high-quality Web sites, this book distills the principles and best practices that make sites enjoyable to visit and an asset to the organizations they serve. This comprehensive resource features a complete set of design patterns that offers proven solutions to common Web design problems. These patterns are applicable to a wide variety of site genres and address every aspect of Web site design, from navigation and content management to e-commerce and site performance. In addition to enhancing the usefulness and quality of your site, these patterns will shorten development cycles and reduce maintenance costs. Whether you are involved in building a site for business, government, education, or entertainment, The Design of Sites will help you focus on the needs and expectations of your customers and give you the tools you need to create a satisfying and effective Web site. 020172149XB06052002 About the Author Douglas K. van Duyne is cofounder, president, and CEO of NetRaker Corporation, a maker of mission-critical Web site design and usability testing tools. He has been an innovator in online shopping, e-commerce, and multimedia development for such companies as Intel, Safeway, and Cooking. James A. Landay is a professor of computer science at the University of California, Berkeley, where he teaches courses in human-computer interaction. He is also the CTO and cofounder of NetRaker. Jason I. Hong is a researcher at the University of California, Berkeley. He has worked at IBM Research, Fuji Xerox Palo Alto Laboratories, and Xerox Research, and is a consultant for eDealFinder. 020172149XAB06052002

The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience

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