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MCDST: Microsoft certified desktop support technician, study guide: exams 70-271 and 70-272

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MCDST: Microsoft certified desktop support technician, study guide: exams 70-271 and 70-272 Bill Ferguson is available to download

MCDST: Microsoft certified desktop support technician, study guide: exams 70-271 and 70-272
Bill Ferguson
Type: eBook
Released: 2004
Publisher: Sybex
Page Count: 442
Format: pdf
Language: English
ISBN-10: 0782143520
ISBN-13: 9780782143522
Sybex, winner of "Best Study Guides" in CertCities 2003 and 2002 Readers' Choice Awards, has a hot new product for Microsoft's hot new certification--MCDST (Microsoft Certified Desktop Support Technician).MCDST: Microsoft certified desktop ... Textbook If you're entering the IT workforce and want to ensure you have the skills to successfully troubleshoot desktop environments running Windows, this exam and book were created for you. Sybex is offering the best package at the best price--coverage of exams 70-271 and 70-272 in a single, low-priced volume! The companion CD includes advanced testing engine with hundreds of sample exam questions, electronic flashcards, along with the entire book in PDF. From the Back Cover Here's the book you need to prepare for Microsoft's new MCDST exams—70-271: Supporting Users and Troubleshooting a Microsoft XP Operating System; and 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This two-in-one Study Guide was developed to meet the exacting requirements of today’s certification candidates. In addition to the consistent and accessible instructional approach that earned Sybex the "Best Study Guide" designation in the 2003 CertCities Readers Choice Awards, this book provides: In-depth coverage of all exam topics Practical information on supporting users and troubleshooting applications Hundreds of challenging review questions Leading-edge exam preparation software, including a test engine and electronic flashcards Authoritative coverage of all exam objectives, including: Exam 70-271: Installing a Windows Desktop Operating System Managing and Troubleshooting Access to Resources Configuring and Troubleshooting Hardware Devices and Drivers Configuring and Troubleshooting the Desktop and User Environments Troubleshooting Network Protocols and Services Exam 70-272: Configuring and Troubleshooting Applications Resolving Issues Related to Usability Resolving Issues Related to Application Customization Configuring and Troubleshooting Connectivity for Applications Configuring Application Security Featured on the CD SYBEX TEST ENGINE Test your knowledge with advanced testing software. Includes all chapter review questions and two bonus exams! ELECTRONIC FLASHCARDS Reinforce your understanding with flashcards that can run off your PC, Pocket PC, or Palm handheld. Also on the CD, you’ll find the entire book in searchable and printable PDF.

MCDST: Microsoft certified desktop support technician, study guide: exams 70-271 and 70-272

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