Integrating E-business Models for Government Solutions: Citizen-centric Service Oriented Methodologies and Processes Muneesh Kumar, Susheel Chhabra is available to download
|Integrating E-business Models for Government Solutions: Citizen-centric Service Oriented Methodologies and Processes|
Muneesh Kumar, Susheel Chhabra
|Type: ||eBook |
|Released: ||2009 |
|Publisher: ||Information Science Reference |
|Page Count: ||338 |
|Format: ||pdf |
|Language: ||English |
|ISBN-10: ||1605662402 |
|ISBN-13: ||9781605662404 |
The expectations of citizens in delivery of services by government institutions have increased over the last decade.Integrating E-business Models for ...
Textbook Although, governments all over the world are involved in transforming methodologies and processes to satisfy their stakeholders, still there are problems which are causing distress and waste of valuable resources.
Integrating E-Business Models for Government Solutions: Citizen-Centric Service Oriented Methodologies and Processes provides a unique collection of essential tools and alternative e-business strategies that can be incorporated into e-government solutions. The goal is to help in evolving effective methodologies and processes and consequently provide cost effective and citizen-centric services. Useful to scholars, researchers, and academic institutions, this book will enable readers to examine current issues and promote research initiatives to improve service delivery in e-government.
About the Author
Susheel Chhabra, is assistant professor, at Lal Bahadur Shastri Institute of Management, (Delhi, India). He is currently programme coordinator, MBA (evening) at the institute, where he provides academic support for faculty, administering and developing courses, mentoring faculty, and advising students. His responsibilities include teaching, training, research, and consultancy in the area of e-business. In addition to his research in e-Business and e-government areas, he has published several research papers in international as well as national level journals. He has also edited a special issue of an international journal, co-authored a book, organized conferences, supervised several research theses, and completed three research projects. He is a member of Computer Society of India (CSI).
Muneesh Kumar is a professor, at Department of Financial Studies of University of Delhi (India). He is also the director of the NCDEX DFS Center for Research in Commodity Market. His responsibilities include teaching information systems related courses to students masters in finance and control and superviasing research in the area. In addition to his research in the area of information system planning and security risk management in e-commerce, he has published several articles and presented papers in several international conferences. He has authored two books and co-edited one.