12 Ladders to World Class Performance: How Your Oganization Can Compete with the Best in the World
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The author of 12 Ladders to World Class Performance: How Your Oganization Can Compete with the Best in the World is David Drennan, Steuart Pennington Is YOUR organization World Class? Most managers strive for world class status, but few know how to achieve This book describes the practical ideas and techniques that have helped companies around the world to elevate themselves from the ordinary to be the world class performers they are Each of the 12 key benchmarks of world class practice is presented as an ascending ladder, separated into five Drennan and Pennington will guide your organization on its journey from Level 1, representing ordinary performance, to Level 5 -- world Full of examples of the world's leading corporations, this inspirational book will show you how to adapt their route to success to meet the needs of your own This journey to world class status is accessible to large and small companies It is a question of learning a new mindset and adopting key practices that everybody in the company can do something about every Whether you're a chief executive, a manager or a team leader this book is full of sound advice and practical methods that you can put into action today; ideas which will take your team or your organization to levels of performance it has never reached Take your organization to the pinnacle of world class Within each of these 12 ladders, Drennan and Pennington clearly reveal strategies for getting to the top: They cover: Aligning Management Objectives, Customer Focus, Cleaning and Organizing, Visible Measurement Systems, Managing for Quality, Eliminating Waste, Best Operating Practices, Teamwork, Staff Empowerment and Involvement, Rewards and Recognition, Purposeful Communication, Continuous Includes World Class Audit --find out where your organization stands now on the ladders to world class.This title is available at BookMoving on David Drennan, Steuart Pennington's eBooks, .12 Ladders to World Class ... Textbook, course, ebook, pdf, download at bookmoving .